Public Storage - Chattanooga - 6497 E Brainerd Road

I moved in my brother's automobile and the whole process was great. I got emails and all the information I needed and I was also able to talk to a person at the rental facility. They furnished me a lock and the unit was very clean. I couldn't be any happier.

Making the reservation was easy, and Aimee was an incredible helpful when a problem arose-I needed to change to a larger unit and she had this taken care of in less than 10 minutes. She's a rockstar.

This is my first experience, the process was very quick. Now I can keep my inventory in the best climate. Thanks a bunch!

Very nice, clean and convenient

Craig was a great help with getting the right storage unit. He made the process easy and painless and he was such a nice guy

Very easy to find the unit and would definitely recommend

Nice friendly and helpful staff. Clean units. The "climate controlled" building could be cooler.

It was quick and easy and they were very friendly.

Rebecca was wonderful to help us! I made the reservation online and she reached out to me that very day. Paperwork was easily completed online and was quick and easy. The over process was simplistic. We felt the price was very reasonable for what we got. Other facilities are going up on their rates quickly and the value of ours was great.

Easy check in process. Internet registration saves you money!

Helpful and very friendly. Clean storage unit and great location.

Quick and easy check in process, extremely fairly priced, staff was friendly and informative

My experience from phone inquiries to check in went very smooth. The staff was very helpful. The facility was clean and considerate given the COVID-19 crisis.

Impressed with staff and climate-controlled storage.

Great customer service! Great facility and accessibility!

Clean, has easy access and convenient.

Great as far as customer service!!

Honestly the best service I have ever received from a storage facility.

Amber was very helpful and knowledgeable about the storage space I need.

Amber and Lynn were amazing!! They made sure I understood everything and walked me through the whole process. I would recommend this site to everyone!

The storage unit and the staff were excellent. However, I reserved my unit online and the only pricing that was quoted was $214.00 a month with a free 2nd month and the $24.00 processing fee. Then when I got there to sign the paperwork it ended up being $295.00. I was not too pleased with all the hidden fees that were charged once I arrived with all my belongings, leaving me no choice but to pay because the movers were there to unload my stuff.

at this location you should train every one lie this employee super great

Great place good customer service and great price. Really like it.

Excellent service and experience

It's crazy how you know people for years an still fell as if your strangers!! I walked in public store today felling like my word was about to end an AN Mrs.April saved the day not only did I get a store with a good deal she gave me words of HOPE ENCOURAGEMENT!!! She showed me good people still exist THANKS MRS.APRIL!!!!!????????

Yes,I'm very happy with Public Storage an yes I will recommend this business to my family and friends.

Stacey was amazing!! We can't say enough about our experience here. We had a very last second and unexpected need for a storage unit. I looked online and found what we think that we needed and reserved it. Within five minutes Stacey called to see if I had any needs and to find out when we could meet to set it up. We arrived about fifteen minutes later and she escorted us to the unit to see the size and came back and got started on the paperwork. We were in and out in about 15minutes. She was very fast, very kind, tons of helpful information and tips. We'll highly recommend this location!!!

Stacey made it easy and a great experience. She took her time showing me the different sizes of spaces. Then explained all rules and access code in and out. Thanks Stacey

Easy in and out... All set up, no issues! Great location and Stacey was a huge help! I have a big unit!!

Very clean and well kept. Stacey did a good job making sure we had the right place, even if that meant walking the whole property because her golf cart was broken. We will definitely recommend her to anyone in the future!