Public Storage - Madison - 1546 Gallatin Pike N

Only issue I had moving in was gate broke after we got in and it took a while to get property manager back on site and to get gate open. Gate still not fixed 3 days later.

Rented 10x10 unit and it was more spacious than I imagined. Nice to not have to purchase insurance as most facilities I checked required it even though I had coverage on my home owners policy

Pam was fast and very help and the price was great something I could on a budget

Close,friendly,clean and has very nice staff!!

I've used public storage more than once in my life. I've never had any issues there. The facility od kept clean and in order. No one has tampered With my unit. The manager Sherry was helpful. I've looked at other storage units and their "move in deal" was a scam. With public storage there's no false advertisement. What they offer you get. And if i am ever in need of storage I will always go there because its a trusted place

Sherry and Michael have both been very professional and accommodating in person and over the telephone to my inquiries and specific storage needs. Sherry was also accommodating and apologetic in switching my unit after I expressed particular security concerns to her regarding the initial unit I rented the day before; I'm quite appreciative of their professionalism at that location thus far.

I was skeptical at first because I played phone tag with one of your locations for a week but when I arrived to my current location Sherry was AWESOME!!!

So far so good. Just got it this pass weekend.

Great service

I hadn't really intended to rent a unit the day I went there. I just wanted to see the sizes but Sherry was so nice and helpful that I decided to go for it.

I just recently got a storage space so my opinion may seem vague. However, the attendant was kind/accomodating, as well as up to date on the various things that you offer. Thank you. Elaine Hopkins

Helpful friendly staff. Clean units. Lock slide on my unit needs a little spray lubricant to help it slide smoothly but otherwise no complaints.

Great Service

Sherry was an excellent representative of your storage facility. She is very knowledgeable of the units and pricing that you have.

We didn't have any problems getting a storage space. The online reservation site could be a little more understanding to the charges.

Sham gave me a fabulous overall experience she has great customer service skills and helped me find the perfect storage unit for my things

Sherry was awesome!!! She was very helpful, explained everything and had a great attitude even though it was HOT. I observed her cleaning the vacant units and making sure the facility was maintained for future renters. If you see the will return sign on the door, she is making sure the upkeep of the facility is being done. I enjoy using Public Storage. I think the cleanliness, accessibility and employees has everything to do with why I use Public Storage for my storing needs.

Friendly respectful service. Thanks always,sherry

I went in to ask about a storage space and Sherry was very helpful in explaining the rates.

The service was fast and efficient the agent was knowledgeable and helped me get the unit i needed at a great price.

The attendant Sherry at the 1546 Gallatin pike N Madison TN location. Did a really good job explaining everything and made my experience great!

The young lady went at it great showed us the unit then went over paper work very great.You got a very good worker.

Great communication and customer service like it used to be!

Everything was fine, other than that it will take "a few months" to get a new bulb in the unit. That is a little ridiculous.