Extra Space Storage - 3844 - Austin - McNeil Drive

while making the reservation i need to talk to the facility aha the operator cater first to let him know ages then got on phone to let me know i could finish with them and before we could say but the manager was calling me and had already upgraded my size and helped me pay and answered questions in about 5 min. cause like usual i was in a hurry. thank you for all who i talked to.

We appreciated the friendly reception at Life Storage when we did the walkthrough. Location, cost, security and controlled access were all important and met our needs. Easy online account setup process. Thanks!

The manager i think his name is "Thomas"...? I pray that's correct but anyways he is simply outstanding, he remembered who i was from when i was his client around a year ago and hes just as on point as i can remember him being also... i will always recommend this place simply because of how awesome he was/is and his customer service is lets just say a 10 out of 10 its a good 15 ty again for all your help

Excellent service and very congenial person that helped us.

Likely my own fault for not checking the unit before move-in, but it was not a rectangular room as I had expected which made packing in significantly more complicated given the reduced floor space. The roll-up door sizes also vary a bit so I recommend checking the width meets your needs. Also I must note there were massive screws coming through the ceiling which meant you couldnﾃ｢竄ｬ邃｢t stuff things all the way to the top without risking scratching them or poking holes in your wrapping. I do want to give a kudos to Thomas (manager there) who was very efficient, professional and kind and the pricing was very affordable.

all good easy sign up nice worker there at place

Excelent service!! People very friendly

Great staff, friendly and always helpful. Keeps me informed. Best prices around. They keep the place really clean.

Best price found, and the service was amazing, she was so helpful and patient with me ... this is my first time renting a storage and she walked me through every step and answering all my questions. I recommend this place!!

The staff was super friendly, extremely organized and very knowledgeable. I would highly recommend them to friends!

I couldn't believe I found a space this affordable for some "junk" I don't want to throw away but don't want cluttering up my home. The facility is clean and extremely accessible. I also was very impressed with the two employees I encountered -- they were efficient and friendly. Highly recommend!

Had to move out in a hurry and life storage was there to help us. Thank you!

I would recommend but I did not have a good experience when I set auto-pay and the system did not got it. Then they locked my storage unit and when I went to talk to the manager he didn't believe me until it happen to him (he set it up and next month the system didn't got it). He returned one late fee but did not return the other fee of $25 dlls when he wasn't believing me. So I didn't like that.

Love this place . YThey are reasonable. Not lile all the other places

Great.

Great service. Very held up staff.

Pretty cheap; the use of the truck was a great asset.

Agent was very helpful and friendly.

The person we dealt with was very friendly and helpful. An enjoyable experience.

I was greeted immediately by a friendly employee. He was efficient and informative. I was ready to stay moving into my storage in 10 min!

I got a 5'x10' unit for a great price and also received a month for free. The free use of their moving truck was very convenient. Nice and quiet place. I would totally recommend it!

The man who checked me in was very nice. The place looked clean, well taken care of. Overall I had a good experience.

Made a reservation online very easy set up very clean facility overall great so much

I'm really impressed with the employees at uncle bobs, the monthly rate seems reasonable, and the facilities are clean. I have three units already and won't hesitate to get a fourth unit if needed.

I was definitely very happy when I found out that there were hardly any hidden fees. Only a $10 renters insurance fee. The staff was very nice and helpful. They also let me use their moving truck for free (25 miles). I just had to pay for gas and any extra mileage.

The place looks clean and well kept. I did notice aloot cameras for security. Easy to find my unit and was very easy to reserve and move in.

The people there are super helpful, friendly, and down to earth. Would definitely recommend them. Their facility is also clean and feels safe.

Everything went really smoothly. Customer service was outstanding

Uncle Bob's storage is a great option for your storage needs. The units are reasonably prices, clean, and secure behind a code controlled gate. I have two units there now, and will not hesitate to get a third should I need one.

I had a special circumstance. The representative helped through each step of the process and worked to accommodate my needs.

Had to wait 20 min for front desk to arrive. Guy was nice. He was subbing in. He swept the unit.

Had to wait 20 min for front desk to arrive. Guy was nice. He was subbing in. He swept the unit.

Everyone knew I was coming, had my unit ready to go and got me out the door with a free truck rental to get my move started

I had a complicated situation and the sales person went well out of his way to accommodate me. He even made sure I was happy with the location and reviewed each line item on the rental agreement.

The location is perfect for me, and the facility meets expectations.

The staff was very thorough and friendly.

The representative was very kind and helpful. She was extremely thorough and knowledgeable. Loved the free month and free truck rental!

Great staff, very helpful and the whole process took less than 20 minutes.

I got a call yesterday about my lock being on incorrectly, and the person who called me from Uncle Bob's offered to put another lock on the latch for me. That was very kind. It was easy to fill out the paperwork. Thank you

Easy

Strong security, great customer service (friendly, efficient and responsive) and complex is clean and up-to-date.

I had outstanding customer service and would recommend Uncle Bob's to friends and family.

Were more than willing to hold a space free of charge until I actually needed it. They drove me around to actually see the unit before I chose the one I wanted. Very pleased with their kind and courteous service and clean facilities. Price is in keeping with prices for the area, but higher than I've experienced elsewhere.

I was previously using a different storage company's and was totally getting ripped off on their ever-increasing price. I called Uncle Bob's...went in the next day...was able to do paper work and move right in! Great value and easy to work with!

Great.

Ultimately good but we had to plead for them to stay long enough for us to check in when we arrived 10 min prior to closing on a Sun afternoon. We came a day earlier and I wasn't aware of the early closing time.

It has truly been a great one, no problems at all.

I looked at a few other storage spaces before selecting this space. I chose it because of the good price, the cleanliness of both the rental space and the grounds outside of the space. The staff was helpful, professional, and efficient in their jobs. You do not find this at all storage facilities.

Great facility and customer service. I was dissapointed to find the free truck offered was not available the day I wanted to move in, this offer was a big part of my desicion to rent here. I ended up having to rent a truck elsewhere for additional money.

Needed a place to store my things between changing leases. Not only was it affordable I also received credit for the next month. Security was beyond my expectations and gave me peace of mind. The service was friendly and competent which will have me coming back for all my storage needs.

After my divorce, I put everything in storage and lived with family. What I thought would be 3 months became 3 years. All was well, especially with the choice of climate-control. Happy to recommend McNeil Rd!

Friendly Assistance viewing and renting the storage unit. Special discounts and the use of the free rental truck really makes the moving experience convient and stress-free! Saving money is always a big plus.