Public Storage - Austin - 12342 Ranch Rd 620 N

I was so upset at this facility, they do not have any onsite and if you don't know to go and talk on the kiosk inside, you will be lost, it does not say talk to kiosk of anything.

Location is a little busy on traffic road other than that, it's a good storage place.

Had a wonderful experience. They even provide a lock

Made reservations online for 6x10 climate controlled storage unit. Confirmation came very quickly with additional reminders up to and including move in date (about 3 weeks total). Unfortunately, upon arrival for check in, was informed unit reserved was not available. Larger was available but I opted for smaller, non climate controlled unit. Check in process was very smooth. Just disappointed in the reservation system.

I highly recommend this location. Grounds and unit I rented were very clean. Cindy was knowledgeable, efficient and made the check in quick and simple. Troy

The folks at Public Storage have been great! Friendly, fast service. Quick to handle any of our questions. We very much appreciate them. Big thanks to Gail and Cindy at store 26538 in Austin, TX!!!

Great customer service!

Cindy was wonderful I needed a storage unit for my mother's belongings she lived out of town and it was getting late Cindy was nice enough to wait on us after hours so we we could get the storage Thank You Kevin....

It is close to home, clean, and safe. Cindy is efficient yet friendly. The price is right, what more could I ask for?

Needed to find storage close to both the house and our business as it would be for both. I also knew I would be riding solo most of the time while transporting our 8 month old daughter so a drive up unit would be most ideal. I submitted my reservation and within the hour received a call from the manager, Cindy, who said I could come in right away and fill out the paperwork. From first click to first item unloaded into the unit was just under 90 minutes, on a Sunday no less. So far, I couldn't be happier with the service, ease of reservation, and access to our unit. I have gone there about 6 times in the past 3 weeks already. Definitely a good decision.

I'm really pleased with the customer service. Tracy, the on site manager I goes above and beyond.