Public Storage - Houston - 10200 S Main St

It went well im mived in etc etc

I think it was absolutely easy efficent and pretty sweet

Very helpful great communication and service

Great facility! Great price! Iﾃ｢竄ｬ邃｢m recommending to my friends!

Climate controlled, clean, personalized. Standard meets expected quality.

Excellent thought to detail, good directions

Reserved unit online. When I arrived it was ready with lock inside unit. Clean and climate controlled. Unit $1.00 first month move in was much more than a dollar after cost of lock and other fees. Moved in on 26th and had another $50 due on the 1st. Still not sure why… I would definitely refer others because the overall price location and standards are awesome!

The service here was exceptional. This my first time using a storage facility and the amenities/features made the move in quite simple to say the least. I also appreciate the fact that my storage is indoor with air conditioning which makes its comfortable to sort and move items.

Staff was sassy and gave me the storage unit furthest away from the entrance when there was plenty available close to the elevator. Made us walk a lot with heavy furniture, it was inconsiderate

So far it's been a great experience Г°ЕёЛњЕ’

The service was great!

From start to finish everything was made simple and easy!!!

Great, communication plus

Very clean facility, excellent customer service, great location.

The facility was clean. The staff was extremely nice and helpful. They made everything as easy and convenient as possible. Especially in a national state of emergency. Thank you.

Clean professional new facility

So far there have been good things and bad things about Public Storage. When I first set up my reservation, I got a call confirming my unit was reserved and I got the $1 first month promotional pricing. When I went to actually check in to my unit, they did not have it available, and also said they wouldn't honor that pricing at that location, despite having confirmed it via phone and email over a week prior. They instead transferred my reservation to a nearby facility. This one is actually much nicer than the first one. However, there was no mention of then requiring a certain level of homeowner/renter's insurance coverage, and required that I pay for their insurance. So instead of the $25 I was expecting to pay for my first month, it was over double that, including the price for their "custom locks". The unit itself is nice, climate controlled and inside. Since moving in, I've had issues with other customers blocking the loading areas and refusing to move until I went up from to ask management to intervene. I also got locked into the facility one night because the timer on their lobby doors is 15-20 minutes fast. A bit of a scary situation until we figured out how to work the emergency doors. Despite these inconveniences, the facility is secure and clean.

I have had a great time

Nice and clean but did not care for the price of a cylinder lock that I could have purchased myself.

Great Service and customer service