Public Storage - Houston - 11810 Westheimer Road

I wish you all keep the gate blown….. Is it broken… up when I arrived

Customer very helpful when I made the live call about some issues. Very professional people. Thank you .

Carol was great. Personal but yet Professional.

The staff are extremely efficient and friendly. Property is well maintained and very clean.

The facility is excellent. The staff is excellent and very helpful. My problem is with deceptive pricing practices. I moved in end of April with a decent rate. less than 6 months after I moved in my rate was raised 32%. I can understand a few dollars, but 32% is extreme. They have you over a barrel as you have moved all your stuff in, and now you have to pay the large price hike or move it all. Fortunately, I will have a moving truck in a month so I will be moving somewhere else.

Great service, availability, easy access, awesome rate and just was a good experience, Natalee was very helpful..... I was satisfied with my visit.

The entire procedure was great. From the online to in-person experience there was a smooth sailing process! Roshuna was very professional and her bubbly sense of humor helped!

Great customer service and very clean environment.

Natalee was very professional. I have dealt with her once before and she has continued to be stellar and.have a great attitude.

I think the staff at that office (Nathalee and Joaeph) are very friendly and attentive with the customers. thank you very much for your help. I can recomended it.

Omg Natalee was soooo professional and pleasant. Did everything in a timely manner. Was very versatile. Made the whole experience painless. She was AWESOME SAUCE.

Great sell on merchandise. Great customer service Natalee. Awesome !!!.She needs a raise!!! Never been to a Public Storage place that was clean and had great customer service !!!! I'll rate her customer service a 10!!

Natalie and staff went above and beyond for me. I had a horrible experience with the movers I had hired and Natalie was so kind and understanding and accomodating. I have used this Public Storage location once before in the past and had a good experience. This time an excellent experience because of the compassion and care Natalie extended to me not to mention the excellent service regarding my storage needs.

Nice, well-managed complex that is very close to my new townhouse. The staff is very friendly and accommodating.

excellent service.

Very easy check in and and Natalee got me a great deal on a bigger unit than I originally reserved!

I feel secure with my things being there

I rented at this location before. When i needed a storage place I returned to this location. I was not disappointed.

I was not told before hand the unit I wanted was not included in the dollar promotion so with insurance, lock and first month totaled $97.00. BIG difference from what I wanted to pay. I was a little upset about spending so much and felt obligated to do so since the paperwork was complete and three customers patiently waited for me to complete the transaction.

cornellius at westheimer location, he was very good ,helpful and nice.

The customer service was outstanding. I believe her name was Tasha. She was very professional and cordial and took the time to take me through every step of the process and get my stuff in storage.

The manager is why I chose