Photos
Hours
| Sun | 9:30 AM - 5:00 PM |
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| Mon | 9:30 AM - 6:00 PM |
| Tue | 9:30 AM - 6:00 PM |
| Wed | 9:30 AM - 6:00 PM |
| Thu | 9:30 AM - 6:00 PM |
| Fri | 9:30 AM - 6:00 PM |
| Sat | 9:30 AM - 5:00 PM |
| Sun | 6:00 AM - 9:00 PM |
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| Mon | 6:00 AM - 9:00 PM |
| Tue | 6:00 AM - 9:00 PM |
| Wed | 6:00 AM - 9:00 PM |
| Thu | 6:00 AM - 9:00 PM |
| Fri | 6:00 AM - 9:00 PM |
| Sat | 6:00 AM - 9:00 PM |
Unit Sizes and Pricing
5' x 5' unit
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5' x 10' unit
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5' x 10' unit
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10' x 10' unit
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10' x 10' unit
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10' x 20' unit
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20' x 30' unit
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Features
- Fenced and lighted
- Vehicle requires insurance
- Electronic gate access
- Vehicle requires title
- Moving supplies for sale
- Manager lives on-site
- Email billing available
- First of month
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Customer Reviews 34
Ahmad Whitaker
Very quick and easy process. Also convenient to my home.
Michelle
Renting a unit and moving in was very easy and convenient.
Tara Winston
Susan, the property manager was so very kind. I initially started my reservation process online however chose to complete it in the office. Susan is very informative and suggestive in the services I had not thought of I'd might need. She was efficient and helped me to understand the entire process. I was very impressed.
Jozie Delasbour
We just love Ms Susan She has been so accommodating during this time and every-time, I've rented storage for the summer.
E Countee
Susan ( the property manager at the Pembroke Ave in Hampton) made the process easy. She reached out to us to answer any questions we had while we we're online. Susan was knowledgeable, courteous and very thorough. I'd recommend Public Storage to anyone who has storage needs.
Gwendolyn Morgan
It's a family thing for years as my grandparents and parents as well as my siblings..We have been using public storage for years..We are also military and we thank you...
Daisy Silver
Susan was great.Very professional, yet friendly and nice.The place is very clean.
Darran Whitney
Great service and polite staff
SB
Wonderful space
Michael Allen
I don't like that fact that the security gate doesn't work
Shawn Marrier
My experience was terrific! Melinda is an excellent manager at the Hampton, VA location. Her experience and customer service was outstanding! Five stars. Unit was clean and exactly what I needed.
Paul Blalock
The staff in the office were very friendly. I loved the rate I found online. Only thing to improve is to tell a new customer about the lock fee before they come to get a unit. I was aware of the administrative fee and I love that we can drive up to the unit.
Caleb Green
While the personnel at the desk was great and unit was in good order, security at the site was disappointing at least, very minimal due to access gate damage, and other access gate being wide open to public, fix security and then can be 5 star.
Morgan Woods
I was forced to buy a public storage lock.
Sheila
Walked in Erika was beyond amazing she listened to my issues and my day ended being a great one!!!
Kyle Sibert
Amazing ... Gave me the best price
William Coates
Ashley Pair gave exceptional customer service. She was extremely thorough explaining all of the lease papers I was signing. Also gave me a great storage unit. And because of her I will continue to give my business to public storage.
Cherilyn Dawson
Susan was wonderful.
Emanuel Justice
I thought Susan displayed great customer service. I felt welcome once meeting her. She explained everything that I needed to know concerning my storage unit. Susan exceeded my expectations of public storage that I don't receive here in Delaware with Storage Rentals of America.
Elvoy Lindsey
all was well. very nice attendant
Joann Debro
I had a wonderful experience at this location. Susan was awesome, friendly, courteous and professional thru the whole process. Also, Erica who assisted did very well, an asset!! I will recommend this location to my friends and associates!!!!!!!!!
Debby Takori
Susan was AWESOME! Very thorough! Knowledgeable and made my transaction go very smooth!! Great Job Susan!! You deserve 10 stars!
Johnny Greene
My wife and I experience at public storage was great. Susan was one of the nicest people she was very respectful, and caring. A very hard working woman. I'd definitely recommend this place to someone. We made Susan's day and she made our day as she pressed through the work load with a smile and her humor. Great customer service skills Susan!!!!!!!
Toshina Norwood
Susan was so very helpful and sweet. you can tell she's a very hard worker.
Kobe Lewis
Outstanding service!!! Susan, the property manager, was extremely helpful and understanding...kinda threw me off. It's not everyday that I run into someone does their job with such joy. Hanna was also very helpful...they return phone calls, folks! It starts at the top. You got our business for the next four years plus when my youngest son comes to HU. - Eric
Ralph Whitaker
Susan,the clerk,was helpful,respectful and funny. The property was secure,clean and orderly. Will tell all my friends who need storage space.
Cassondra Pickett
Great Experience with Susan and her crew! Got me in and out in great time! Will recommend anytime. The Pembroke Ave location
Eric Dreeson
This is a very busy location and despite the fact that one person was being trained the manager kept things running smoothly. They were friendly and gave us thorough information on the options available to us and took the time to make sure we were happy with the unit we requested .
Blessed Parents
The Customer Service Representative that was on that Saturday I moved my belongings was professional, courteous, had a joyful high spirited attitude. She went out the way because I was running behind on schedule on where I needed to be and she expedited my paper and serviced me at the same time. When I say her customer service skills were excellent I truly meant it!
Don Rhone
Great customer service and the facilities are well cared for and easily accessible for my possession s. Very much so I would recommend Public Storage to others.
Cornelius Ritchie
Who ever I talked to wasn't very kind or helpful, i was quoted one price and when my dad got down to the site there about a $60 difference, and nothing was offered to compensate.
Theresa Haskett
So far I have been with Public Storage for about two months, and they have been right on it. They call you and remind you about your bill. Most places wouldn't do that and have you pay that late fee. Thank you Public Storage. You all have been great.
Robin
I liked being able to reserve a space online, and I was impressed with how quickly the local manager contacted me to set up an appointment to get me started. When I came to the office, she answered my questions and was responsive to my needs, explaining the spaces and the policies in great detail. I was also impressed by the prices you offered - I used another company before and paid nearly twice as much for the same amount of space. I would definitely recommend Public Storage to someone with storage needs.
Kimberly Allbritten
It's a good place to store whatever you have, the people employed there are all very nice and helpful, I just wish it was open later in the evening because I sometimes don't have time to get there during the day.
5'x5'
5'x10'
5'x15'
10'x10'
10'x15'
10'x20'
10'x30'