Space Shop Self Storage - Richmond

Friendly staff. Doors auto closing was a pain.

The facility is beautiful and clean. The customer service staff was knowledgeable and attentive. Meagan helped me to find a unit the same size as the one I was originally assigned, but that was closer to the elevator so I wouldnﾃ｢竄ｬ邃｢t have to move my things so far to get them put away. My pricing was slightly higher than I expected from the listing online due to the insurance that was added on. I appreciate the bathrooms and water fountains that are available, the personalized entry codes, the security measures, and the bright hallway lighting.

The process, from reservation to move-in, was simple and easy. Convenient location.

The property manager Meagan was Fantastic!

The whole process was easy, professional, and pleasant. Meagan the manager took excellent care of me and walked me through everything perfectly.

Customer service was super!!! Very friendly and responsive!

Customer service was really good. I dealt with 2 Male receptionists. The first one was very friendly and knowledgable about the spaces. When I arrived to the unit, the size I wanted wasn't available. They explained that sometimes when new tenants rent a space, it doesn't always get put in the system. It turned out to be fine, because because I probably needed the extra space. The price was a lot higher than I wanted to pay, but he did offer me a deal on the first month. The man walked me through all the rules, insurance, and then to my unit. The unit was clean and climate controlled. My unit was on the 4th floor, but they have elevators and hand carts that were really helpful. I was able to buy a lock from the front desk. I haven't been back to check on my stuff, but I assume all it well!