Public Storage - Woodbridge - 4071 Prince William Pkwy

It was easy to communicate and book the storage

I rented a climate controlled unit and when I moved in it was really hot and humid. I'm worried about my stuff and wondering if I'm throwing money down the drain because I'm spending more for a climate controlled unit but not sure I'm getting any benefit. The facility has one entry and one exit and no pedestrian door. You have to walk around the facility to get out and you have to use a code to exit. Which sucked for me because my phone died while I was moving my stuff in and I had no way of contacting the office. Thank god someone let me use their phone. These things may not seem like a big deal but they are. I could have been stuck inside the gate for hours until someone came in. Bare minimum, have a call button for the interior office.

5 stars for your property manager. Polite, professional, informed. 4 stars for unit, old water leak caused concern maybe remove if possible assured problem corrected

The manager Shanobie was top notch.. fantastic service kind and helpful.

Poonam was great, she helped me with all I need, she was very knowledgeable and answers all my questions. Thank you,

I came in to make a payment and talked to, Ms. Asia about my unit. She told me all I needed to know about transferring into a different space she was very knowledgeable and helpful. Amazing customer service!

Poonam did a great job we were blessed to have her l will recommend my family and friends to have their storage at Prince William location

Arrived at Public Storage units and Service was outstanding. Asia was very professional i. Assisting me in taking care of lost key from my lock. She rapidly addressed issue and call Sam.....done. I have served in the military for over 30 years and have 4 storages unit around the US and by far, public storage team is "on point". CSM Jones, shawn

Came by to ask questions about storage units and differences between AC units and non AC, I had no clue! The woman who helped us out was very sweet and knowledgeable, and gave me a pamphlet with the sizes. I definitely will be back when we're ready for our big move.

Great tour and how to use the keypad and very helpful, I would and will recommend Public Storage to anybody that asks.

Overall review is EXCELLENT. I will recommend my family and friends to use Public Storage.

Pretty simple process, definitely makes things easier given that most of the paperwork can be done online. The agent called to confirm time of move in and size of unit reserved.

The units are very clean, and the customer service was excellent. Lauren was very helpful and friendly.