Public Storage - Bellevue - 12385 Northup Way

Didn’t reserve my unit until 2 days before I needed it. Online was super easy to confirm, then going in and the front desk associate was helpful and showed me my unit the day before. Accessed it the day of in the late evening hours and had no problem getting into the building or getting into my unit. Only point of worry - While touring with FDA, we did see a rat scamper into a mechanical room…

Awesome experience and smooth onboarding process

Very nice people they take time out to help you beat customer service

Thank you for everything. Hopefully pricing will be as expected at move out.

Had a bit of trouble finding which gate to enter in front as the larger storage units are in a separate location than the smaller ones. After finding the unit, everything was super smooth. No face to face interaction required making the whole move very covid friendly.

Five star service. Keep it up

Sean helped me through the process. He is knowledgeable and helpful. The office is clean and sanitized. Everyone wears masks.

Excellent, efficient service!

Great location and perfect for our business needs.

Blake was very helpful and we where able to find what we were looking for and the transaction went smooth.

Thank you for the awesome storage and the excellent service!

Excellent service, courteous, knowledgeable very happy with Public storage so far.

Very limiting access hours. Increase in monthly fees/price adjustment with no justification or expansion of services.

Fit the bill for my purposes

NO Transparency. If you read their terms and condition, I bet you won't rent them. I was made aware of their billing policy after I got billed.

I was pleasantly surprised by the friendly reception I received when I first showed up for my appointment and I liked how thorough Rose was when she showed me the units, explained the size options, shared the monthly rental rates, gate access, security protocols and hours of accessibility. I was completely satisfied.

Helpful, friendly staff, clean, and good prices! Ashtin was very helpful, he showed me several units until we found the perfect one for me! Update - I no longer needed my storage unit, and the close out process was just as pleasant as the rental! I dealt with Ashtin again, and would highly recommend - he is professional and helpful - greatly appreciated!! Thank you!

Ashtin was FABULOUS!!!!! Brittany was very helpful we were able to get a storage just before closing. Awesome group of people.

Fast service! Got me in early and finished up quick. Jhon was a great help and had everything I needed. 10/10 would use again.

They made the whole process a breeze. I called them on a Saturday, told them what I had, and they recommended a size unit to me. I ended up getting a bigger one with the $1 first month promotion since I don't intend to use it for more than a couple months. Marcus was very nice and accommodating.

I'm not a review writer typically - but I had an appointment scheduled today and had opportunity to work with Joe and chatted with h Brittany. They were completely a highlight to my day. I went in with my nearly 16 mo old and they had the patience of saints. Baby A was rearranging bubble wrap, tape and even the chair. Joe entertained her, gave her paper to draw on and helped really make for a great experience. The unit was clean, accessible. They were detailed and we got a great first month deal by booking online. Moving and storage can be stressful enough as it is - having pleasant people to walk you through the process makes it just that much easier.

Clean facility

Public Storage is accurate, conveniently located, customer focused. Good pricing. Fourth time I have used this company, and would recommend them to anyone.

Had a great experience with the Public Storage in Bellevue. Their professional and prompt attention was great as it allowed me to concentrate on the moving! Thanks again guys for helping me out.

It doesn't matter what day or time I go to office or what my question is they are alway very business like and helpful.

Sales consultant Raffiel and John did an outstanding job. Very efficient and knowledgeable. Even gave a private tour of the whole lot. I would recommend them to anyone who needs storage and wants a professional experience.