Public Storage - Bellevue - 13640 Bel Red Road

The customer service from David was A++++ when I was purchasing the unit. The access is so easy with the app and the automatic gate is great with the app.

Cameron helped me with my access code and with my lock as this is the first time I have rented a storage unit. Thank you Cameron.

Jennifer, the manager, was extremely helpful and kind. She made sure everything ran so smoothly.

They don't tell you that 10' wide is less than 9' wide doorway so pretty difficult to get wide trailer into. The aisle is pretty narrow for negotiating truck/trailer. The on-site staff person was pleasant and helpful when you could find her.

Unit was exactly as described and facilities were clean and easy to navigate. There were several dolly's available which made it easy for us to show up and start moving things into our unit right away. Our unit was on the third floor but the elevators moved quickly so it wasn't a problem.

I don't know?????? .....,.............................

Jennifer and Larisa were fabulous...went up and beyond with rental information and Larisa provided a COVID appropriate tour of the Storage unit. I was very impressed with the customer service...answered all my questions, provided important advice and ensured this was an efficient process! Bottom line, I rented immediately!

Jennifer is lovely and even remembered us from a couple years ago when we had to store over the summer. So friendly and kind! Spaces are just what we're looking for and for a great price.

This is my first storage unit that I have rented. The people in the office were very helpful, they explained the process very clearly,and I got a $75.00 discount. Joe was very helpful in showing me where my storage unit was located, explaining how to open the entrance gate, buying a lock, getting insurance, and renting my unit. Thank You!

Thank you. The nice lady Jennifer gave us lots of good information and I found a great place.

Joseph made the reservation process so easy and helped me get into the right sized unit. The one I originally wanted would not have accommodated all our items. He was friendly, Knowledgeable and provided great customer service.

Made it very easy !

Excellent. Whatever I needed, I got it. I reserved a bigger unit but the storage manager suggest to keep a smaller unit for my need and it was perfect. I ended up paying less for my need.

Overall good experience, but online shows that next due is on January 1, but it should be Jan 15.

Great welcome and easy check-in. I wish I wasn't on the third floor and so far away, but that paled in comparison to the warm greeting and available hours. I needed to move-in on Sunday and the storage I had originally reserved was not open and would not work with me so I truly appreciate the available hours.

Jennifer showed me all of my options and gave me valuable moving hints. Downsizing is very difficult psychologically and physically, but she made it as painless as possible to get my things stored. She was professional, caring and added some needed humor to my situation! After my first visit with her when I was just checking the options out, I went back and rented here because of her. Thank you to Jennifer!

I think you have very nice and clean storage rooms. Will be doing business with you again in future.

Jennifer did a wonderful job providing me with all the information I needed to feel comfortable with my choice to store with this facility. Thank you!

Jennifer was very helpful on choosing the correct storage unit and also pointed out the savings between each unit.

Jenifer is amazing, great customer service. Quick to the point. And knows her stuff! Picked up a unit today and am very happy with the way I was treated.

This is my first time using Public Storage and Jennifer made the process so easy! She's awesome to work with. I know our things are definitely in good hands :)

Everything was good and faster than expected

Honestly cheerfully helpfully compassionate for every customer, definitely running the whole office buy herself without even flinching or breaking a sweat and yet she makes sure everyone feels like they are her most important customer of the day. Definitely goes above and beyond taking the time to clearly go over every option to fit everyone's exact needs as well as throws in all the extra tips she care to make sure whomever she is helping is taken care of not only not but in the future here as well.

Shout out to Jennifer! She was awesome. Came in today for a reservation and had lots of questions and she was very helpful and very patient with everything I needed help with. If anyone has any questions about renting a unit here talk to Jennifer in person or over the phone her customer service is great!

Jennifer the property manager is a lifesaver! I found out at the last minute that the movers would arrive from CA the next morning, so she stayed late at the office to get me setup with my unit a day early... Very patient, thorough, friendly and considerate! I recommend this location 100%

Well managed, clean, easy access. I trust this location. One thing that would help is to have a few dumpsters around so when we unpack our worldly goods we can easily toss the recyclables.

Jennifer made the rental process simple. Thank you

Very efficient staff, knowledgeable, friendly and more then willing to help you have a great experience at a time (moving) that can be hectic at best

Jennifer answered all my questions and helped me pick out a great unit and it was less than I thought. She was great.

The facility is very clean and well lighted. The service provided by Shawn, the manager, was very helpful and efficient.

No friction, but the $1/1stmth wasn't really that because there's an undisclosed, til your done admin fee of $24

A very good facility, but for security, am not really sure why you need to input the gate code both to LEAVE as well as going into, even though it is wide enough for 2 way traffic.

I have rented storage space from Public Storage many times over the years. I must say that I had an extraordinarily good experience with this rental. The site manager, Jennifer, is professional and gracious. She also keeps the property clean. I would highly recommend this Public Storage location.

What an easy transaction! We were in and out w/in minutes, and I feel extremely confident keeping all of my belongings here.

Very pleased with the facility - clean, dry, easy access

Public Storage 21616 13640 Bel Red Road Bellevue, WA 98005-4504 Jennifer was very helpful, even when I realize I had miscalculated the amount of space I required. good efficient service with a smile. Thanks again

The staff was very informative and had exactly what I needed.