Public Storage - Burien - 17800 Des Moines Memorial Dr

Had a seamless experience from first contact to checking into unit.

Great experience . Great experience

I was able to find a unit size I wanted quickly on the same day, no waiting and no hassle. The facility is well laid out and clean and secure. Easy to find unit. Especially enjoy the hours open 6am to 9pm 7 days a week. Super plus for me.

Everything went smoothly, everything was ready for us, staff so helpful, and place was clean. She even helped us out when we stupidly drove around trying to find our unit. lol

Great experience easy access to unit

Raina was awesome,in every single way you'd expect a manager to be. She was polite, friendly, informative, kind and had a sense of humor that made me feel like, "this is the place". The grounds were cleaner than I've ever seen them. She was very communicative, which helped in planning everything. For what it's worth, if you ever get rid of this woman then you're at an extreme loss. She is an excellent example of how business is done and customers are kept!

Online registration was easy. Get the app—it’s helpful even fir gate access. Manager was friendly and helpful with follow up questions.

Raina has been tremendously helpful in satisfying our storage needs at this facility. Great attitude, very efficient, and a pleasure to work with.

Service was great. Price was affordable. Location was good. Highly recommend

Great service and we got what we needed. thank you!

Person at the front desk was helpful, good personality, and good humor. Only thing I'd complain about is the prices and how prices goes up every 6months and year.

LeeLee was amazing. She is a gem and is incredibly sweet and helpful. Public Storage lucked out with this employee!

This was a great storage property with friendly service and great rates I couldn't believe how easy it was to get signed up and with the promotions public storage offers I would never store with anyone else

Very polite and professional customer service. Although after some months my rate went up by $20, with a 30 day notice of the increase. That was disappointing. Especially now that this summer they are offering HALF OFF their rates to new customers. Bummed.

Jeff was great. But there was an auction going on, which meant a lot of standing around and waiting. Also, there was a problem with the code for the gate. We're still waiting for an updated code that will work. But, Jeff was great!

Very professional. Thank you for the awesome service!

do the application online

Jeff was the best

After my whole ordeal with Uhaul, Tasha took care of me. She went above and beyond, listened to my concerns, and helped me. I would give her 20 stars if I can. Thank you Tasha!

The lady that got us a storage had awesome customer service.

I came in yesterday and spoke to a woman by the name of Natasha, she was smiling when I walked in and was ready to answer all 6 million of my questions!!! She was very patient with me and my 2yr old grand daughter who wanted to touch EVERYTHING. I will be getting a unit when I move and would suggest anyone needing a unit in this area going to this location and asking for Natasha... Thanks for making my visit an easy one!!!!!

Easy to setup, great price, the employees are great!

Areil Service was excellent! She knows what's available and help me with what was right for my budget. Thank you Areil and P.S.

Great customer service; efficient and friendly staff!

The front desk person was extremely helpful and nice and she knew her stuff. They have standard security and I felt safe storing my belongings there. I'd recommend someone to store their stuff here.

want your phone number, want you to sign up over the phone to 'save' your reservations, no local numbers provided. ... CSR pushy pushy pushy

would gladly recommend, made it easy and simple.

Not only clean, safe and secure, but helpful staff as well.

The location is really great and the folks who run it the place are interested in me and my needs.

I'm so pleased that when I went to my storage unit and the key would not work in my lock , that ente public storage rep went over the top in helping me, he listened carefully to my problem and at the unit he tried all the ways to make the key work better, alas, he decided a new lock was needed, he had brought a lock with him and with a new lock my unit was ready to go. His concern, kindness and and knowledge made my day. You have been talking about storing some stuff in a storage place try public storage, the price is right but more than that you can cound on the staff to do thier best for youand make you feel good not like a dumb bunny.

I made my appointment online and from that moment on they knew everything I needed. Moving out was as simple as telling them I had emptied my room, no begging me to stay just a little longer. All in all, a great experience.